Contact
Talk to someone who works on the hardware
Compatibility, pricing, an order that has gone quiet, or a drive doing something strange. Tell us which and it goes straight to the right bench — no ticket queue, no first-line script.
Where we are
The warehouse and the bench are the same building
Which is why a compatibility question gets answered by somebody who can walk over and look at the unit. Will-call pickup is available with two hours notice during business hours — bring the order number and photo ID.
Facility & returns address
[Street address]
[City, State ZIP]
United States
Returns need an RMA number written on the outside of the box before they arrive — start one here. Freight deliveries and pallet pickups should be booked in advance.