Frequently Asked Questions

Find everything you need to know about our products, compatibility,

setup, shipping, and more — all in one place.

Title

What kind of products do you sell?

We specialize in servers, storage, docking stations, monitors, and other enterprise IT hardware from Dell, HP, Lenovo, and more. All items are new or refurbished, fully tested, cleaned, and boxed before shipment.

Are your products authentic OEM parts?

Yes. Every product we sell is genuine OEM hardware. We source equipment from trusted partners and ITAD providers, never unauthorized replicas or knock-offs.

Do you offer a warranty?

All items include a standard 1-year warranty covering hardware defects. Extended coverage and advanced replacement options are available on request.

Do you sell to individuals or only businesses?

We sell to both. Whether you’re an IT department, reseller, or small business, we’re happy to help.

Do you ship internationally?

Yes. We ship worldwide using trusted carriers. Transit times vary by region, but most orders leave our warehouse within one business day.

How can I request a bulk quote or bid?

Use our Contact Us or Sell to Us forms and include your part numbers, quantities, and any specific delivery requirements. Our team will respond quickly with pricing and lead times.

Do you accept returns?

Yes. Returns are accepted within 30 days of delivery for items in their original condition. Products returned for warranty evaluation will be tested before credit or replacement is issued.

How fast will my order ship?

Orders placed before 3 PM Eastern typically ship the same or next business day. Tracking information is provided immediately after dispatch.

(https://www.fedex.com/grd/maps/MapResult.do)

Do you buy equipment as well?

Yes. We buy new, refurbished, or surplus IT hardware from companies, resellers, and recyclers. Visit our “Sell to Us” page to get started. (link to the “Sell to Us” page)